We are happy to offer refunds on unused and or faulty items, returned within 30 days of the dispatch.
We are unable to accept items that have been used, and refunds are subject to inspection.
Upon receiving your return, you will be refunded the item cost as stated on your invoice.
If you are at all displeased with your purchase, please send us an email over on firstname.lastname@example.org and we will do our best to resolve the issue.
N.B. We do not offer refunds on postage.
It is the policy of Beard Juice Oil Co. to ensure that all goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity of the product that is sold.
If you are unhappy with your unused purchase please return it within 14 days along with your receipt for an exchange or refund, by the original method of payment.
To this end, it is our policy that we do not exchange or refund personalised items, special orders, or items worn on the body including perfume, toiletries, except where the item is faulty.
Items must be returned in their original packaging and must be complete. Beard Juice Oil Co. will not be responsible for any postage cost incurred due to return.
If a manufacturing fault occurs with your product we will always honour the manufacturer’s guarantee period and will repair or replace the product in accordance with the warranty terms and conditions. Please see individual products for details.
Your statutory rights will not be affected.